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When changes are made to the EAP, the employer should review the updated plan with each employee to ensure they understand the new procedures and resources. This direct briefing helps employees know what changed, how to access the EAP, who to contact, and any new steps to follow. It reinforces awareness and confidentiality considerations and reduces confusion that can come from a passive notice.

Posting changes on a bulletin board might help, but it’s easy for staff to miss or misunderstand without a personal review. Notifying OSHA isn’t required for internal EAP updates, since OSHA focuses on safety standards and compliance rather than internal program communications. Doing nothing would leave employees unaware of the updated EAP and how to use it.